Tickets

Please familiarize yourself with our Convention Policies prior to purchasing your pass.

If you have any questions about tickets and pre-registration, please refer to our Frequently Asked Questions at the bottom of this page.

Pre-Sales Closed!

You can still buy tickets at the door on Saturday, November 5! See our Hours & Maps page for the location of our Admissions Desk!

Festival

$30.00

Admission to the Otafest Aurora festival on November 5, 2016! Enjoy the community run panels, official Otafest Aurora events, and our lovely Exhibitor Hall! Meet our special guests and get autographs from your favourite ones!

Festival Passes are sold online & at the door!

Gala

$70.00

Gala Passes include complimentary admission to the festival on November 5!

Experience the magic of Calgary’s winter anime festival during the day and in the evening, you will join us on November 4, 2016 for a buffet dinner and dance featuring a variety of food options (including vegetarian), dessert, and coffee. After dinner, you can take to the dance floor and enjoy a wide variety of slow and fast music with holiday and anime songs.

Our gala pass is very popular and always sells out online! Please purchase your pass prior to the event. In the rare event we do have any tickets left they will be available at the door.

V.I.P

$150.00

V.I.P Passes include admission to the gala on Nov 4 & the festival on Nov 5!

An all inclusive pass with extra perks! Show off your VIP Badge to get Front-of-line access to the gala, super popular main events, and autograph sessions. You will also have access to reserved seating in the main events room and a free print at our popular Photo Booth!

A portion of your purchase is donated directly to our charity!

Note: Otafest operates with the use of wristbands. Please wear yours at all times. If lost, you will be required to purchase another or you will be asked to leave the premises.

Frequently Asked Questions

I PUT THE WRONG NAME ON MY TICKET!

If you have entered an incorrect name on your ticket, follow the name change instructions here.

HOW DO I GET TICKETS TO OTAFEST AURORA?

You can buy your tickets online or in person at the convention. Pre-registered guests have exclusive access a separate, faster pick-up line at the convention.

I ONLY WANT TO GO TO THE VENDOR HALL / ARTIST ALLEY - DO I NEED TO BUY A PASS?

Yes. Only guests wearing wristbands will be admitted to Otafest Aurora rooms and halls.

WHY DO YOU ASK FOR MY AGE, GENDER, ETC?

This information is anonymized and used purely for demographic purposes.  We use this information to inform the focus of our future events and potential sponsors.

I'VE PRE-REGISTERED, NOW WHAT?

Congratulations, you’re ready to enjoy Otafest Aurora! You will get an e-mail with your tickets. You can either print them out or save them to your mobile device and bring them to our pre-registration desk at Otafest Aurora to pick up your wristband.

CAN MY MOM/SISTER/FRIEND PICK UP MY WRISTBAND FOR ME?

No, you must pick up your own wristband. Drop by our pre-registration desk during Otafest Aurora whenever you arrive and they will be happy to give you your wristband.

I CAN'T COME ANY MORE. CAN I GET A REFUND?

Unfortunately we cannot provide refunds for either online or in-person purchases.

MY WRISTBAND WAS DESTROYED! WHAT CAN I DO?

Don’t worry! As long as you still have the pieces, you can bring them to our Admissions Desk and we put a new wristband on your wrist.

I CAN'T PRE-REGISTER. WILL YOU RUN OF OUT OF PASSES BEFORE I CAN MAKE IT DOWN?

We will always sell Festival Passes at the door. Special passes like V.I.P Passes and Gala Passes may sell out online, and if they do we will not have any to sell at the door.

HOW DO WAIT LISTS WORK?

Depending on demand, Otafest will enable a wait list for sold out tickets (such as V.I.P Passes). This is how Otafest manages and handles these wait lists:

  • Wait lists apply to online sales only.
  • Your position in the wait list is the order in which you signed up.
  • If a ticket becomes available, you will receive an e-mail notifying you that you have 24 hours to redeem the ticket.
  • If you do not redeem the ticket in the 24 hours, it will automatically move on to the next person. Your position in line will be forfeited and you will need to re-register on the wait list.
  • Once online sales have ended, the wait list is no longer in effect! If tickets become available after online sales have ended, they will be sold at the door on a first come, first served basis.