HOW DO I GET TICKETS TO OTAFEST?

You can buy your tickets online or in person at the convention. Pre-registered guests have exclusive access to our early wristband pickup event and a separate pick-up line at the convention.

DO YOU SELL SINGLE-DAY TICKETS ONLINE?

No. Only 3-day admission and V.I.P Passes are sold online. Single day admission may be purchased at the door. Friday passes will only be sold on Friday, Saturday passes will only be sold on Saturday, and Sunday passes will only be sold on Sunday.

I ONLY WANT TO GO TO THE VENDOR HALL / ARTIST ALLEY - DO I NEED TO BUY A PASS?

Yes. Only guests wearing wristbands will be admitted to Otafest rooms and halls.

WHY DO YOU ASK FOR MY AGE, GENDER, ETC?

This information is anonymized and used purely for demographic purposes.  We use this information to inform the focus of our future events and potential sponsors.

I'VE PRE-REGISTERED, NOW WHAT?

You will get an e-mail with your tickets. Either print them out or save them to your mobile device and bring them to our pre-registration pickup event or the pre-registration desk at Otafest to pick up your wristband.  Details on the pre-registration event will be e-mailed to you when we have the details confirmed.

CAN MY MOM/SISTER/FRIEND PICK UP MY WRISTBAND FOR ME?

No. You must pick up your own wristband. You can drop by our pre-registration desk during Otafest whenever you arrive and they will be happy to give you your wristband.

I CAN'T COME ANY MORE. CAN I GET A REFUND?

Unfortunately we cannot provide refunds for either online or in-person purchases.

MY WRISTBAND WAS DESTROYED! WHAT CAN I DO?

Bring the remnants of your wristband to our Admissions Desk and we will replace it.

I CAN'T PRE-REGISTER. WILL YOU RUN OF OUT OF PASSES BEFORE I CAN MAKE IT DOWN?

We will always sell general admission at the door. Special passes like V.I.P Passes may sell out online, and if they do we will not have any to sell at the door.

WHAT ARE V.I.P. PASSES?

V.I.P. Passes are charity passes with added perks. For a listing of what is included in the pass, please see our V.I.P Pass page.